thanks support !
3078 Views 9 Replies Latest reply: 2015-04-30 17:28:02
-
Level 6
(518) points
I recently programmed all units for F02 and faced an issue which was the software for HSR and ASA were removed completely and they stoped working... I even tried with autologic but didn't work... finally autel support release a beta version of bmw software for me and I programmed the units successfully.... many many thanks to support01@autel.com -
Level 6
(707) points
Yes To Autel. i was very surprised when they gave me a day free to update a problem that has been around even on the ds 709 another great scanner. I was just really impressed with that.They Do Try and for that i am proud to own MS 908 and brag about what it can do that others can't. Same some of Autels is also not working...Still i prefer the MS 908 as the best all duty scanner I have had the pleasure to own. Regards Austin -
Level 10
(10965) points
Thank you all for the trust to us. Pleasure to help you! -
Level 4
(140) points
Support I need your help , went I buy autel, advance autopart tell me no annual fee,
now my last update was like 03.03.15 no more update right now . But my maxysis pro
has an issue whith acura , mercedes, infiniti, nissan adds show me a text that say ((((
software update not complete , please tray again after finished.)))) Sow I call support
and this guy want to charge me an annual fee ,he toll me if I don't pay annual fee autel
sftware will stop -
Level 4
(140) points
Autel wedside say no annual fee , you can use autel any time whithout update , I think
this guy is a((( bad costumer or support service))))) this issue was yesterday and I
work satusday now I don't have my scanner that cost me 3000 cash , it is not fair
please help -
Level 8
(2012) points
Did you bough your equipment from a local dealer? Do you try to call your local dealer? -
Level 4
(140) points
Yes advance autoparts just call support , they just want more money for more update
even wend my problem start after my last update -
Level 8
(2012) points
-
Level 10
(10965) points
We provide one year free update to customers, which is same to everyone. The dealer gave you wrong information. sorry that we cannot help. -
Level 2
(28) points
what is the cost of upgrades on the 908p after the free year and how do i upgrade
1
Total1 Pages
- Related links
-
Top users
-
Online users
-
Search Communities